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aftersales service

Digitalize Aftersales Service Operation

Codemax Aftersales Service Management System (ASMS) handles professionally all aftersales service support, including work order management, technician assignment, skillset classification, team performance (KPI), customer requests, service evaluation, etc. You can now provide a different service level to your customers with prompt response with the push notification feature. On top of that, the whole operation can go paperless by using the mobile app. This greatly improves the efficiency as well as cost savings from manager level down to the junior technician to execute their tasks more effectively.

WORK ORDERS
CASE MANAGEMENT
DUTY ROSTERS
PROCESS MANAGEMENT
WORK FLOW CONTROL
WARRANTY
LOAN REQUESTS
SKILLS MANAGEMENT

Manage Aftersales Service in a Cost-Effective Way

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