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Aftersales & Services Management System

It isn’t an easy task to manage the aftersales department. There are so many things to take care of, such as the technical team members, the tasks assignment, skillset classification, team performance, etc. Moreover, you have to make sure the customer requests are being handled professionally. Codemax Aftersales & Service Management System (ASMS) can help businesses to digitalize the whole aftersales & services operation, you can also provide a different service level to your customers with prompt response with the push notification feature. On top of that, the whole operation can go paperless by using the mobile app. Everyone from the manager level down to the junior technician can now execute their tasks more easily. This greatly improves efficiency as well as cost savings.

Key Features

WORK ORDERS
CASE MANAGEMENT
DUTY ROSTERS
PROCESS MANAGEMENT
WORK FLOW CONTROL
WARRANTY
LOAN REQUESTS
SKILLS MANAGEMENT

Take a closer look at ASMS

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